USAID Staff Care Center
(Available 24 hours a day, seven days a week, 365 days a year)
Free-phone: 1- 877-988-7243 (1-877-98USAID)
Direct Dial: 1-919-645-4960
(Long distance/international charges apply unless call made from a USAID Mission Tie-Line.)
Collect/Reverse Charge Calling: +44-0-208-987-6200
(Instructions: You must call your international operator and request to be connected. This is not a direct dial number.)
SMS Texting: 1- 919-324-5523
Registration Code: USAID
Provide Direct Feedback
Staff Care's mission is to ensure that every USAID employee feels valued. To better serve you, we encourage direct feedback about the programs and services we offer. All information shared is confidential. For questions, comments or suggestions please contact:
Detavious Coleman, Program Specialist
We invite you to please take a moment and fill out this confidential brief survey about Staff Care so we can learn which programs/services/policies/benefits you are familiar with, and if there are any additional topics you hope to see addressed.
Available Only During Washington D.C. Business Hours
Senior Advisor for Staff Care
Ms. Bernadette Mitchell by e-mail at firstname.lastname@example.org, or by phone at 202-567-4995.
Deputy Advisor for Staff Care
Lauren Russell by email at email@example.com, or by phone at 202-567-4764.
USAID Supervisory Licensed Clinical Social Worker
(available to provide confidential counseling services, resources and referrals for all USAID staff and family members.)
Gary Hardy by e-mail at firstname.lastname@example.org or by phone at 202-712-5195.
Staff Care Program Specialist
Detavious Coleman by email at email@example.com, or by phone at 202-567-4176.
Staff Care Wellness Coordinator
Colin Dobbins by e-mail at firstname.lastname@example.org or by phone at 202-567-4818.
Staff Care WorkLife Specialist
Nicole Johnson by email at email@example.com, or by phone at 202-567-4138.
Fitness and Assistant Wellness Coordinator
Molly Vlach by email at firstname.lastname@example.org, or by phone at 202-567-4145.
Carolyn Spellman by email at email@example.com or by phone at 202-567-4210.
USAID Staff Care Center (Available for appointments and walk-ins)
1101 Pennsylvania Avenue, N.W., Suite 531, Washington, D.C. 20005
Staff Care Center Hours
Monday & Wednesday: 10:00 a.m. to 6:00 p.m.
Tuesday & Thursday: 11:00 a.m. to 7:00 p.m.
Friday: 9:00 a.m. to 5:00 p.m.