USAID Staff Care Center
(Available 24 hours a day, seven days a week, 365 days a year)
Free-phone: 1- 877-988-7243 (1-877-98USAID)
Direct Dial: 1-919-645-4960
(Long distance/international charges apply unless call made from a USAID Mission Tie-Line.)
Collect/Reverse Charge Calling: +44-0-208-987-6200
(Instructions: Call collect or dial us direct, we will take your number, and we will call you back.)
SMS Texting: 1- 919-324-5523
Available Only During Washington D.C. Business Hours
USAID Staff Care Program Management
Ms. Bernadette Mitchell is Senior Advisor for Staff Care by e-mail at firstname.lastname@example.org.
Deputy Advisor for Staff Care
Lauren Russell by email at email@example.com, or by phone at 202-567-4764.
USAID Supervisory Licensed Clinical Social Worker
(available to provide confidential counseling services, resources and referrals for all USAID staff and family members.)
Gary Lamont Hardy by e-mail at firstname.lastname@example.org or by phone at 202-712-5195.
USAID Licensed Clinical Social Worker
Martha Rees by e-mail email@example.com or by phone at 202-756-2993.
Staff Care Wellness Coordinators
Noelle Grant by e-mail at firstname.lastname@example.org or by phone at 202-567-4145.
Colin Dobbins by e-mail at email@example.com or by phone at 202-567-4818.
Staff Care WorkLife Specialist
Nicole Johnson by email at firstname.lastname@example.org, or by phone at 202-567-4138.
USAID Staff Care Center (Available for appointments and walk-ins)
1101 Pennsylvania Avenue, N.W.,
Washington, D.C. 20005
Monday & Wednesday: 10:00 a.m. to 6:00 p.m.
Tuesday & Thursday: 11:00 a.m. to 7:00 p.m.
Friday: 9:00 a.m. to 5:00 p.m.