USAID Staff Care Program  

Services available 24/7 to the entire USAID workforce.

FREEPHONE: 877-98USAID (1-877-988-7243)
DIRECT DIAL: 919-645-4960
REVERSE CHARGE CALLING: +44-0-208-987-6200

Call your international operator and request that the charges be reversed to the number listed above.

Contact Us

If you have questions or would like more information about the Staff Care services or programs please call:

Free Phone: 877-988-7243
Direct Dial: 919-645-4960
Reverse Charge: 44-0-208-987-6200
TTY: 1-888-262-7848

Director, Staff Care Center
John L. Dunlop
e: jdunlop@usaid.gov
o: (202) 567-4995

Deputy Director for Program Services
Felicia R. Wilson Young, PhD
e: fwilson@usaid.gov
o: (202) 712-1168

Acting Deputy Director for Clinical Services
Tawanda Turner-Brown, LCSW
e: tturnerbrown@usaid.gov
o: (202) 567-4141

Program Specialist
Mindy Covington
e: mcovington@usaid.gov
o: (202) 567-4090

Education Program Specialist
Colin Dobbins
e: cdobbins@usaid.gov
o: (202) 567-4818

Communication Specialist
Juan Jovel, MPA
e: jjovel@usaid.gov
o: (202) 712-1754

WorkLife Specialist
Kendra Miller
e: kemiller@usaid.gov
o: (202) 567-4415

Wellness Coordinator
Molly Vlach
e: mvlach@usaid.gov
o: (202) 567-4145

Fitness and Assistant Wellness Coordinator
Shelby Feldman
e: sfeldman@usaid.gov
o: (202) 567-4764

Program Specialist
Tania Estrada
e: testrada@usaid.gov
o: (202) 567-4210

Staff Care Service Center

Staff Care Service Center and Employee Resilience Program Project Director
Tim Calvey, PsyD
e: tcalvey@usaidstaffcarecenter.net
o: (202) 930-0739

Employee Assistant Program Consultant
S. Nicole Burton, MA, LPC
e: shburton@usaid.gov
o: (202) 888-9124

Employee Resilience Program Consultant
Judy Greenberg, M.Ed., M.A. Licensed Psychologist
e: jgreenberg@usaidstaffcarecenter.net
o: (202) 888-9515

Training and Organizational Resilience Advisor
Nancy Good, PhD, LCSW
e: ngood@usaidstaffcarecenter.net
o: (202) 930-0556

Organizational Resilience Advisor
Dawn Martin, JD, CPC
e: dmartin@usaidstaffcarecenter.net
o: (202) 756-2993

Employee Resilience Program Consultant
Tabbie Mann, LCSW
e: tmann@usaidstaffcarecenter.net
o: (202) 930-0556

Administrative Assistant
JoAnn Ross
e: jross@usaidstaffcarecenter.net
o: (202) 798-0889

Organization Resilience Advisor
Lynne Gilliland
e: lgilliand@usaidstaffcarecenter.net
o: (202) 930-0554

Organizational Resilience Advisor
Melinda Ostermeyer
e: mostermeyer@usaidstaffcarecenter.net
o: (202) 930-0554

Training Advisor
Sharon Forrence
e: sforrence@usaidstaffcarecenter.net
o: (202) 930-0989

USAID Staff Care Service Center (Available for appointments and walk-ins)
601 13th Street, NW Suite 900 South, Washington, DC 20005
Main: (202) 798-0889

Staff Care Center Hours:
Monday, Wednesday, & Friday: 8:30 a.m. to 5:30 p.m.
Tuesday & Thursday: 10:00 a.m. to 6:00 p.m.